Connex is helpless

How many trains cancelled today?

I tried to catch the 8:00AM train from Oakleigh, because the 8:00AM train departs from Oakleigh, which means there will be much less people on board and I can find somewhere to sit. I left my house a bit late, so I ran all the way to Oakleigh station. Guess what, when I arrived at the station, about 7:58AM, the next train displayed was 8:04AM, so I guess the one I want to catch was cancelled, ( it is a new service and it happened before ). I told myself it was common, otherwise it is not Connex, so calm down.

Until 8:05, the display showed that the next train was 8:09AM express train, but 8:04AM train hadn’t arrived yet. BS, it was cancelled as well. OK, nothing I can do, keep waiting. At 8:13AM, 8:09 train arrived with full of people on board. I know that there is another one at 8:14AM shortly, it is also an express train. OK, I just wait again. At 8:17AM, 8:14 train arrived, WTF, there was not even standing room available. I was totally pissed off, but can do nothing, keep waiting.

Finally, 8:17AM train arrived at 8:18AM, and there were seats available.

I spend almost 20 minutes waiting on the freezing morning at the peak time, that’s totally BS. Today is the last day for my monthly ticket, I was hoping that the ticket expired yesterday, so that I don’t need to pay today. I don’t know whether I will validate my new ticket tomorrow morning or not.

Hitachi Trains Back On Track

I can’t believe Connex is actually getting those Hitachi carriages back on the track. It is evil!!


For those of you travelling on public transport should know that the Hitachi train is hot ( and extremely hot in summer ), dirty, noisy and smelly. It is an awful experience to travel on Hitachi train, especially in summer. Now Connex is trying to add extra services to reduce the crowd during peak time by adding those old trains back on track.( The Age ). Adding trains is good, but adding Hitachi trains is evil!!


Metlink CEO, Bernie Carolan, said in 2006 “Melbourne has long been regarded as a world-class city and all world-class cities need first-class public transport systems”. From all my experience on travelling on public transport in Melbourne, I think it is still a dream of Melburnians. The train network in Melbourne is well known by its frequent cancellation, delays, and over crowded commuters on board, plus the “world-class-brake-problem” Siemens trains as well as ugly, smelly, noisy and dirty old Hitachi trains. It is still far away from the real world class public transport system. Compare the number of population in Australia with China and India, I can’t imagine what the public transport would look like if the population reaches the same as in China or India.

Adding extra train services is good only if the previous problems are resolved. If Connex can’t fix the cancellation and delay problems first, by adding extra train services will only add salt to the wounds. The constant delay services plus even more frequent train services would mean that trains will not be able to move and will end up with more cancellations. I think the first thing Connex should do is to reduce the number of cancellations and delays before introducing more services.

I don’t know when I would happy with the service provided by Melbourne’s public transport system.

I hate Connex

I have been really sick of the public transport system in Melbourne. I am using public transport to go to work everyday, and at the same time, I am facing delayed trains everyday. One of the worst lines I have experienced is the Sandringham Line, and followed by Pakenham / Cranbourne / Dandenong lines. I normally catch public transport to work using 2 routes, depends on the condition (i.e. express trains or how much time trains are delayed) to minimise my traffic duration.

Route 1: I catch train from Hughesdale station to Armadale, and then change Tram route No. 6 (Glen Iris to Melbourne Uni ) from Armadale station to St Kilda Road.

Route 2: I catch the train from Hughesdale station to South Yarra, and then change Train from South Yarra to Prahran station, and then walk about 10 minutes to our office.

The trains go to city from Pakenham / Cranbourne / Dandenong lines during the peak time are generally OK. I would say around 70% on time (within 5 minutes delayed), although some express trains can’t run express because previous trains are delayed, which I feel is really annoying. I don’t think it is a good idea to run an express service only 3 minutes after the stop-all-station service, no one can expect the trains will run on time, especially when Connex is operating the network. However, according to my experience, the trains running from Flinders Street to Sandringham are about 80% delayed when I change train at South Yarra station. Considering South Yarra is the third station from Flinders Street (Sandringham line does not run through city loop during weekdays), it is VERY VERY unacceptable.

There are also more delayed trains when I go back home after work, and I would say there are about 80% of trains never run on time for Pakenham/Cranbourne/Dandenong Lines. It is so common to hear the announcement saying “Attention platform 6, X:XX train has been delayed, and it is not expected in X minutes”. And this announcement just one comes after another, because trains are running quite frequently during peak time in the afternoon, one train delayed means all subsequent trains are all affected.

After years of frustration from Connex, I am now thinking about recording all trains I caught against their delayed minutes on my website, so that I can run a report every month to see how it looks like. This information might be useful some day, I hope.

This is what the report will roughly look like


I am sure it will turn out to be more detail and complex than this. Let’s wait, I will create new page when the time comes.

Connex Sucks!!!!!!!

I am sick of Connex’s performance, because I am always experiencing late trains from my day to day work.

I am now working on St Kilda Road, I normally catch trains from Hughesdale station, change trains at Caulfield for expression service from Caulfield to South Yarra, and then change train again from South Yarra to Prahran, and the finally catch No. 6 Tram to my office. Guess what, I meet later trains nearly everyday.

8:06 AM train from Hughesdale never on time, well 2-3 mins late is OK. When I change at Caulfield for the express train, the train is always either late, or running like a slow ass, like this morning, it was late for about 6 mins. OK, now I am at South Yarra at 8:30 (6 mins late), I was angry because the schedule service to Prahran should be at South Yarra at 8:28 AM, which means that I should have missed my train. I looked at the screen, WHAT?? It still displayed 8:28, but in 8 mins. What the hell? For Sandringham line, South Yarra is the second station from Flinders Street, and it is already 8 mins late. (by the way, I had experienced 6, 5, 4 mins late before, and quite often). I finally got on the train, when train started moving towards Prahran station, the announcement said “Next station is South Yarra, passengers for the ……., please change trains at South Yarra”. HELL, HELL, HELL, next station is Prahran, not god damn South Yarra. What is going on with Connex system, late trains + wrong announcement.

I am too sick to go to work every morning now, similar things happen after work as well. SICK, SICK, SICK!!!!!